Contact:(Mon-Friday)
 Berlin Health Center
 
 Phone: 410-629-0164
 

 Hours: 8 am-4:30 pm

Pocomoke Health Center (Mon-Thursday)

Phone: 410-957-2005

Hours: 8 am-4:30 pm


altOther services included in the section include Administrative Care Coordination, Care Coordination and Ombudsman Program.

 

 

Additional Health Care Resources:

Administrative Care Coordination Unit (ACCU)

The Administrative Care Coordination Unit (ACCU) serves as a local resource for all HealthChoice Medicaid members. The ACC can:

  • Help you understand your HealthChoice benefits and how to access services
  • Explain your Managed Care Organization (MCO) choices
  • Help you find a primary care physician (PCP) or specialist in your MCO's network (You can change your PCP at any time)
  • Help you find a dentist for your child (MCOs are not required to cover dental services for adults)
  • Help link you to Medicaid transportation services (MCOs are not required to provide transportation)
  • Help get your prescriptions filled
  • Explain the health services you can get out of network and without a referral, like prenatal care (if you already started prenatal care) and family planning services
  • Explain how to renew your Medicaid benefits through the Maryland Health Connection
  • Explain how to keep your information updated and how to get a new Medicaid card if your card is lost or stolen
  • Help you resolve a billing issue
  • Explain your appeal & grievance rights
  • Explain you annual right to change MCOs

Target populations include children, pregnant and postpartum women, individuals with disabilities (physical, mental or developmental), and homeless individuals. The ACC can help anyone is eligible for HealthChoice.


The Ombudsman Program accepts referrals from the Compliant Resolution Unit.


The Ombudsman acts as an advocate for your healthcare needs. An Ombudsman may contact you when there are complex medical issues involving care coordination with the MCO. The HealthChoice Program may also request than an Ombudsman contact you to ensure that any complaints that you have about your healthcare or MCO have been resolved.
 


 

Substance Abuse Help

 

Zika Information

 

Rabies Information


     

WCHD News

 

Extreme Heat often results in the highest number of annual deaths among all weather-related hazards. In most of the United States, extreme heat is defined as a long period (2 to 3 days) of high heat and humidity with temperatures above 90 degrees. In extreme heat, evaporation is slowed and the body must work extra hard to maintain a normal temperature. This can lead to death by overworking the human body. Remember that:

Extreme heat can occur quickly and without warning.

Older adults, children, and sick or overweight individuals are at greater risk from extreme heat.

Humidity increases the feeling of heat as measured by a heat index.

IF YOU ARE UNDER AN EXTREME HEAT WARNING:

  • Find air conditioning.
  • Avoid strenuous activities.
  • Watch for heat illness.
  • Wear light clothing.
  • Check on family members and neighbors.
  • Drink plenty of fluids.
  • Watch for heat cramps, heat exhaustion, and heatstroke.
  • Never leave people or pets in a closed car. Read more ...

    Health Department emphasizes the importance of rabies prevention and safety

    Snow Hill, MD- The Worcester County Health Department has confirmed eight rabies cases locally since the beginning of 2019, emphasizing the importance of rabies awareness and proper pet vaccination. The latest confirmed positive rabies case was a groundhog found on Manklin Creek Rd in the Ocean Pines area on July 3.

    Read more ...

    Men's Health Month

    The purpose of Men’s Health Month is to heighten the awareness of preventable health problems and encourage early detection and treatment of disease among men and boys. This month gives health care providers, public policy makers, the media, and individuals an opportunity to encourage men and boys to seek regular medical advice and early treatment for disease and injury. The response has been overwhelming with thousands of awareness activities in the USA and around the globe.

    Read more ...

    Summer Wellness Camp

    The Worcester County Health Department will host a free, week-long health and wellness camp for youth age 12-17 this summer. From June 17-21, campers will learn about the importance of health, fitness, setting personal goals and much more. The summer camp is part of Worcester Health’s Promoting Health Among Teens program and will feature guest speakers, snacks and lunch, learning activities and field trips to locations around Worcester including the Jolly Roger amusement park in Ocean City.

    Read more ...

    Legionella Facts

    Legionella is a bacteria that can cause a type of pneumonia called Legionnaires' disease. The disease is caused by inhaling mist from water containing the bacteria. The bacteria are present in many different manmade and natural water systems. Each year, 8,000 - 18,000 people in the United States are hospitalized with Legionnaires' disease. The disease is usually treated successfully with antibiotics, but can sometimes be fatal. The disease is not spread from person to person. Certain groups of people are more likely to become seriously ill when infected with Legionella:

    Read more ...
 Lower Shore Health Insurance Assistance Program